The Impact of KYC on Customer Onboarding and Mobile Apps

KYC Mobile App Onboarding Customer

Customers check their mobile banking app between 50 and 80 times for every visit to a physical bank branch. This data emphasises the importance of mobile apps, and getting your customers to use them smoothly and hassle-free is a big deal. But there’s a problem: making sure new customers are who they say they are […]

Brand Reputation and KYC: How to Elevate Your Brand’s Social Capital

Brand Reputation KYC Africa Improve brand awareness

KYC, or Know Your Customer, isn’t just about ticking regulatory boxes; it’s a cornerstone of cultivating your brand’s social capital.  Effective KYC processes can boost your brand’s reputation, weaving trust and credibility into your business approach and allowing you to improve your customer’s experiences. Building Trust and Credibility with KYC Meet Sarah, a frequent online […]